We have been made aware of a phone scam that has made it’s way to our city. During this scam, the caller states that they are calling from ONCOR and threatening to turn off the victims power within the hour for non-payment if the bill is not immediately paid over the phone. Please do not fall for this scam. This is not ONCOR.
If you have billing questions or disputes with ONCOR, or any other utility company, always reach out to them yourself to ensure that you are speaking to the correct people.
If you feel that you have already been a victim of this scam, please call our front desk at 940-761-7792 to file a report over the phone.